Delivery will be made within the stated on each product, in the event that we exceed the delivery period, it is most likely that : i) We were unable to contact you for delivery. ii) Our partners had experience a disruption in their supply and inadvertently had to delay the delivery. We will try our best to fulfill all orders received, for more information on your order status please click on the chat request icon located at the top of the page.

An order usually drops into the pending status if the order was completed without any payment sent. Please contact our customer service representatives to re-confirm that your account was not charged any payment. Otherwise the order will be left in the Pending status for records purposes.

Once you have realized that you selected the wrong payment gateway, you can click on the Back button and return to the payment selection page, provided that you have not already clicked on 'Confirm Order'. If you have already clicked on confirm order. Contact our live chat to ensure that the payment has not been charged. Once you have verified that no payment has been made, you would have to place a new order as we cannot change the payment selection once an order is placed.

Click on the CD Key/Game Points tab, and select the game you are interested in. By clicking on the images, you can access links to the game's forums and download the client. Please note that Heroonlinemoney.com is just suggesting plausible links to these information, while we take care to ensure that websites we link to are reputable and accurate, we cannot guarantee this. The inclusion of links to such websites is for your convenience only, and does not imply any endorsement of the content of such sites.

Once your order is processed, delivery of your order will be made within the period specified for each individual game listed.

This item is currently not in stock and is not available for order. You will have to come back in a day or two to check for its availability.

Once your order is placed, we will be providing you with our Character name on your buyback history module. Please kindly have your character logged into the game and ready for trade before you place your order so that we may expedite the process much more easily.

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To change your registered email at Heroonlinemoney.com, click on edit information after you have logged in. Please make sure that your new email address is valid. All new emails will be sent to the address and remember that your new email address will be your login to Heroonlinemoney.com.

Simply login to your order history page and click on view to keep track of the status of your order. All communication remarks will be updated into this area. If you are unable to locate any updates, please contact our live chat to get the most current update on your order. Our customer service representatives are available 24 hours, 7 days a week.